Welcome to the team!

I hope you’re all getting as excited about the upcoming winter season as we are –  there is already snow on the peaks in the 3 Valleys!

This page is designed to prepare you as best as possible for the season. Please make sure to go through it all in detail so you don’t forget anything important. If you still have questions please don’t hesitate to ask on the Facebook group or via email.

We look forward to meeting you all, going for a slide and sharing a beer!

Jimmy

OUR VALUES

TEAM | Our team is our most important asset

PASSION | We’re proud + passionate about everything we do, in + out of work

ENERGY | High energy; Live entertainment, adrenaline + extreme sports

CREATIVE | Creative, fun + a little bit cheeky

QUALITY | Consistent quality with good value

INTEGRITY | Honest + transparent. We are all accountable for what we do

SUPPORTIVE | We offer support, learning + growth to our team

INCLUSIVE | Welcoming + inclusive, a home from home for locals + tourists alike

PROFESSIONAL | Thorough + analytical. Personal yet professional. Feel like a family business, operate like a big business

JACKS

Jacks is a large, fast-paced bar in the best location in Méribel! We serve high-quality food non-stop, beer on tap and a wide selection of wines and cocktails.

Personal service is key in Jacks. We always talk to our customers and get to know the locals and seasonaires – this is important because we don’t hand out seasonaire cards, you’re expected to know your customer and give the right discounts at the right time.

What’s life like at Jacks? Live music and high-adrenalin fun combined with table service and a little banter!

UNIFORM

Front of house staff: Dark blue jeans, Jacks-branded shirts, skate-style shoes or winter boots.

Please bring at least 2 of each item with you:

  • Dark blue jeans (no holes)
  • Black round-neck tees, slim/straight fit (no logos and not oversized)
  • Footwear must be smart, comfortable, clean and black. It is imperative that you are comfortable because you will be covering a lot of ground on a shift!

We will supply you with 2 Jacks-branded shirts. We have all-weather jackets that you can wear on the terrace, but these are to remain in Jacks as they are shared by the whole team.

Chefs will be given a chefs uniform. Please bring your own shoes.

FOOD + DRINK

We will provide 2 meals a day – lunch and dinner. Lunch will be available to collect from a designated area in Jacks (TBC) and dinner will be served in the hotel restaurant every day at 6pm.

After your shift every day we’ll treat you to a demi of beer, glass of wine or a soft drink. You can order this at the bar, but please remember that paying customers might take priority over serving you!

KEY INFO

Venue Manager: Mel Galloway

Assistant Manager: Matt Tattersall

Head Chef: Tracey Bowes

Address: Rue des Jeux Olympique, Méribel, 73550, Savoie, France

Phone: +33 4 79 00 44 26

Email: info@jacksbarmeribel.com

Web: www.jacksbarmeribel.com

COPIÑA

Copiña is a unique bar in the alps, inspired by the Galician-region in northern Spain. We serve bespoke cocktails (as well as the classics), craft beer, wines sold by the glass and fusion tapas.

Both venues display an exquisite marble bar – perfect for creating cocktails with a little theatre, especially for our late-night drinkers.

What’s life like at Copiña? Customers are loyal with high expectations and we love to deliver with creativity and unsurpassed knowledge about our products.

UNIFORM

Front of house staff: Dark blue jeans, white shirts, smart shoes.

Please bring at least 2 of each item with you:

  • Dark blue jeans (no holes)
  • White short-sleeved shirts or blouses
  • Footwear must be smart, comfortable, clean and black. It is imperative that you are comfortable because you will be covering a lot of ground on a shift!

Front of house staff will be supplied with an apron. Kitchen staff will be given a chefs uniform, please bring your own shoes.

FOOD + DRINK

We will provide you with 2 meals a day – lunch and dinner.

Copiña Méribel staff can collect their lunch from Jacks and dinner will be served in the hotel restaurant every day at 6pm.

Copiña Courchevel staff can have lunch and dinner in Copiña Courchevel, times TBC.

After your shift every day we’ll treat you to a demi of beer, glass of wine or a soft drink. You can order this at the bar, but please remember that paying customers might take priority over serving you!

KEY INFO

Méribel Venue Manager: Olli Harrison

Assistant Manager: Teddy Jones

Méribel address: Route du Centre, 73550 Les Allues, France

Phone: +33 4 79 24 07 90

Email: meribel@copina.fr

Web: www.copina.fr/meribel/

Courchevel Venue Manager: Alex Leyda

Head Chef: Tom Tarrant

Restaurant Manager: Emily Horrigan

Courchevel address: Immeuble Le Prazriond, Rue du Marquis, 73120, France

Phone: +33 4 79 08 25 45

Email: courcehvel@copina.fr

Web: www.copina.fr/courchevel/

HÔTEL LES GRANGETTES

Hôtel Les Grangettes is situated at the foot of the pistes in Méribel – the best location for a winter holiday with easy access to the lifts and ski runs. The hotel is above Jacks, which means the food and drinks offering is second-to-none and free live music is included every day of the week.

What’s life like at Grangettes? It’s customer-focused of course! We like to have a chat as we pass a guest – ask them about their day on the mountain, recommend places to visit and make their time here memorable.

UNIFORM

Day service and cleaning: Smart black trousers or skirt, polo shirt, smart black indoor shoes (no trainers or jeans)

Evening service: Smart black trousers, skirt, dress, shirt and smart black indoor shoes (no trainers or jeans)

Please bring at least 2 of each item with you:

  • Smart black trousers, skirt or dress
  • Smart black shirt with sleeves (for dinner service)
  • Tights (to be worn with skirts/dresses)

Footwear must be smart, comfortable, clean and black. It is imperative that you are comfortable because you will be covering a lot of ground on a shift!  (We highly recommend Clarks shoes)

We will supply you with 2 branded-polo shirts for day service and cleaning duties.

Please note you will also be doing shifts in Jacks so please bring:

  • Dark blue jeans (no holes)
  • Black round-neck tees, slim/straight fit (no logos and not oversized)
  • Smart black shoes for on the bar (can be trainers, think about shoes with good grip)

FOOD + DRINK

We will provide 2 meals a day – lunch and dinner. Lunch will be available to collect from a designated area in Jacks (TBC) and dinner will be served in the hotel restaurant every day at 6pm.

After your shift every day we’ll treat you to a demi of beer, glass of wine or a soft drink. You can order this at the bar, but please remember that paying customers might take priority over serving you!

KEY INFO

Hotel Manager: Bex Broere

Supervisors: TBC

Address: La Chaudanne, Méribel, 73550, Savoie, France

Phone +33 04 79 00 44 26

Web www.jacksbarmeribel.com/hotellesgrangettes/

Email grangettes@european-pubs.com

FAQs

How often do we get paid?

You will be paid directly into your euro bank account fortnightly.

Do I have to wear a mask?

Yes. It’s the current law in France to wear a mask in all public places. We will provide you with a mask for working, but we recommend having your own for outside of work.

What do I need to bring?

  • Please bring your own bed linen (single bottom sheet, duvet cover and pillow) and towels. If you forget these we will organise a trip to the supermarket for you to buy them and they will be very expensive!

 

  • Medicines and other pharmaceuticals are expensive in France, so we advise you to bring a 6-month supply with you

 

  • You are coming to a ski resort so you will need warm clothes and sensible footwear with good grip for walking around town. The ground is pretty much soaking wet all season.  Don’t underestimate ice!

 

  • Toiletries and vitamins are expensive, and even though you may not take them regularly, at moments during the season they could help you keep your energy up! Cold and flu remedies, such as paracetamol, Lemsip and sun cream are also recommended

 

  • A laptop – if you have one – to stay in touch with family and friends, and to kick back and watch some films when you finally want a night in!

 

  • Poster and photos to brighten up your room

 

  • Marmite – lasts forever and spreads a lot of joy (to half the people)

 

  • Your swimming kit. There are lovely pool’s and spa’s (Courchevel – Aquamotion, Meribel – the Olympique Centre) great for the really cold days

 

  • The resort will have lots of parties so if you enjoy fancy dress/themed nights then don’t be shy and bring some!

 

  • Laundry bag. Even though your accommodation has a washing machine you might need to use the launderette if you’re desperate to wash things (nothing worse than a bin liner full of wet washing bursting over the street!)

 

  • Multiple English to European socket adaptors!

 

  • Shorts and tops for late in the season when it gets warmer – we’ve been known to sunbathe in April

What's the deal with staff accommodation?

We have staff accommodation for you. Rent is 500€ per month, which is deducted from your pay.

 

There is a one-off deposit of 100€ for damages and utilities. You will be required to pay this in cash when you arrive in resort.

 

There are regular staff accommodation checks throughout the season.

Do we get tips?

Yes, they are shared between the team on a weekly basis.

How much are lift passes?

We do not provide a lift pass, so it is up to you to purchase this for the season. To buy your lift pass you will need to go to the lift pass office with your contract from work, which will be given to you when you arrive in resort.

 

When you are in resort we will show you where to purchase your lift pass and advise on the type of pass to get (you can choose from 1 valley and up to 3 valleys). Prices for season workers haven’t been released yet, we will update this space when the information is available.

What is the staff discount?

  • 50% discount on house products
  • 25-50% on other products across both food and drink
  • Some premium products do not have a staff discount

What happens if I get sick or injured?

It is important that you have an up to date EHIC card and insurance so that you are covered should anything happen.

If you are sick or injured please notify your manager as soon as possible so that we can offer any necessary assistance and cover your shift.

Can I take holidays?

You accrue holiday at 2.5 days per month as per French employment law. You can request time off during the season. However, we will not always be able to fulfil your request due to external factors.

Do I get ski/snowboard hire?

We are working on a deal to get you free ski hire, or a good discount. We’ll update this space when we know the deal.

 

Remember: Please take care of your equipment, whether it’s rental or your own. Thefts are common, particularly during holiday periods. Don’t leave your kit unattended outside bars, restaurants, your accommodation, or your workplace! Make use of the ski locker that we provide to staff – it’s secure and for use by staff only.

Can I get ski or snowboard lessons?

Usually, the ski schools provide free lessons for workers at the start of the season – we will confirm this when we have more information.

 

You can pay for lessons, from beginner to off-piste and avalanche training. There are plenty of ski schools in resort to choose from!

Is there transport around resort?

There are free buses that run around the Méribel and Courchevel areas. However, there are no buses between Méribel and Courchevel. Timetables will be available in resort.

What facilities are around town?

Both resorts (Méribel and Courchevel) have:

  • Small supermarkets, but they can be very expensive!
  • Plenty of bars and restaurants (as a seasonaire you’ll get discounts)
  • Laundrette
  • Doctor and medical facilities
  • Physios and massage services
  • Gym, pool, climbing wall (Olympique Parc in Méribel and Aquamotion in Courchevel)
  • Hairdressers – there are plenty of seasonaire hairdressers who offer great prices
  • Post office

Where can I get post sent to?

If you’re based in Méribel you can send post to our office:

 

SARL Jack’s Evolution
BP 78
Hotel les Grangettes
Route de la Chaudanne
Meribel
73550
Les Allues
France

 

For those of you based in Courchevel you can send post to:

 

Copiña Courchevel
Immeuble Le Prazriond
Rue de Marquis
Courchevel Moriond (1650)
73120
St-Bon-Tarentaise
France

 

Please make sure to include your name so we know who the post belongs to.

Do I need insurance?

We highly recommend you have a European Health Card, which you can apply for through the NHS website before you leave the UK. It is FREE! It covers you for about 80% of all accident and emergency treatment whilst in France, i.e. hospitalisation, operations etc. We don’t know if these will be valid after Brexit but worth having.

 

With the looming uncertainty of Brexit happening BEFORE the beginning of the season, we must advise you to take out health insurance prior to your arrival in resort. We don’t know what will change when it all happens, and your Health Insurance Card may no longer be valid so having a backup is essential.

 

There are many types of cover to choose from. Just make sure to pick an insurance that covers you for winter sports and any other perks you wish to have! A popular insurer is www.insureandgo.com, they are reasonably priced, offer extensive cover on and off-piste and can be done online.

 

You can also purchase a ‘Carte Neige’, approximately 70€ when you buy your lift pass. The Carte Neige covers you for repatriation and any additional emergency healthcare costs not covered by your EHC. It is valid for one year. Find out more

 

It is up to you to research your own needs. As long as you have some form of cover that will last the entire season.

What do I do in an emergency?

If you have a medical emergency on the mountain the number to phone is 112. This will direct you to the bombardiers who will connect you to the right people.

 

You will have your managers phone numbers and we recommend swapping numbers with your roommates and friends so you can easily contact someone when you need to.

How much time will I get on the slope?

You’ll have enough time to ride every week! We just ask that you don’t ski or snowboard and come to work sweaty, dirty and stinking of a morning on the mountain.

How will après work?

You’ll receive more detail on this during training. However, we plan to offer table service only at après – currently all bar service is banned in France.

Is there a family + friends discount?

Your family will receive seasonnaire rates.

How do I get to Méribel and Courchevel?

FROM THE AIRPORT

There are many transfer companies that operate from Geneva and Lyon airports. You can expect to pay around 60€ per person for a one-way transfer.

 

If you organise yourselves to land around the same time as others at Geneva Airport, Savoie Transfer Services have offered a deal to our staff. Available from Geneva airport only:

  • 1–3 people = 60€ per person
  • 4–6 people = 50€ per person
  • 7–8 people = 45€ per person

 

Email alex@savoietransfers.com stating you’re the staff of Jacks or Copiña.

 

Do not panic if you arrive on your own or as less than a group of 3, they can often fit you into a shared transfer. You may just have to wait at the airport for other flights to arrive. Drop him an email regardless.

 

Other transfer companies to consider include:

 

BY TRAIN

The easiest route by rail is to take the Eurostar service to Paris (Gare du Nord) then change to the fast TGV train to Moûtiers, situated at the bottom of the valley (20km from Courchevel). Prices can range from 80€ to 120€ depending on times and dates.

 

More details:

 

Note: When searching for Moûtiers you will need to make sure it says either Salins Brides les Bains, Tarentaise or Auvergne Rhône Alpes as there are other Moûtiers in France and Switzerland!!

 

BY CAR

If you are thinking of driving, you should consider getting snow tyres fitted (can be cheaper in France near the resorts) and or purchasing snow chains.
For the trip out you can cross the channel by the Euro Tunnel (departs from Folkstone) or by ferry (departs Dover).  There are some helpful websites, such as www.ferrysavers.co.uk that compare prices.

 

If you are bringing your car then let us know if you want to share the costs and how many people you have room for – this can easily be done through the staff Facebook group.

 

The journey from Calais to Méribel takes 8 to 10 hours.

 

A car isn’t really necessary in Méribel or Courchevel as most things are within walking distance and there is a free bus service. However, if you bring your own car it can be “nice to have” the opportunity to leave the resort to visit friends working elsewhere or for day trips to other resorts. Please keep in mind that parking can be difficult to find, especially in peak weeks. It can also be expensive.

 

Please remember that driving conditions can be dangerous, so please be careful at all times. Make sure you have up to date insurance and all legal items required for driving in Europe. You may be the most careful driver in the world but icy roads cause a lot of problems!

How do I get between the venues?

You can ski or snowboard between Méribel and Courchevel! You can even use the lifts and go as a pedestrian. However, you will need a 3 Valleys lift pass (not just a single valley pass) to go between the areas.

 

There is no bus service connecting the areas, so if you miss the last lifts you will end up paying for a taxi, which can be very expensive!

 

You can easily walk between Copiña Méribel, Jacks and Hôtel Les Grangettes. It takes just 5min to walk from Jacks to Copiña.

What about Brexit?

This is a changing situation, but right now you will be on a French contract and therefore entitled to stay and work in France for the entire season.

 

We advise you to take out health insurance prior to your arrival in resort. We don’t know what will change when it all happens, and your Health Insurance Card may no longer be valid.

What restrictions are in place for COVID?

We are committed to…

  • The health, safety and trust of our team
  • Safeguard the continuity of our business and appeal of our brands
  • Support the community and those who are most impacted

 

Restrictions we have in place…

  • Masks are a legal requirement in France and must be worn at all times when you are in public areas.

 

  • Track and trace | All customers are required to register their name and contact info on an app when they enter any venue. The data is kept for 14 days and may be required by the Regional Health Service. Staff will be required to use the app too.

 

  • Table distancing | All of our tables are spaced at least 1m apart to comply with government regulations and there is a maximum of 6 people per table.

 

  • Table service | There is absolutely no service at the bar. Customers will need to be seated, order and pay at their tables.

 

  • Online menus | We’ve moved our menus online to limit unnecessary touching of items. All venues have free WiFi for staff and customers.

 

  • Cleaning | Cleaning is done every 30 minutes and any time after a customer finishes at their table. Hotel rooms are cleaned to the highest level and minimum contact between guest changeover is in place to limit contamination.

 

  • Hand sanitizer | There is hand sanitizer throughout the venues. Please use this when entering the building, when using the bathroom and any other time you feel necessary.

 

You can read about our COVID response here.

What happens if there is another COVID outbreak?

Last March we successfully repatriated all our staff within 2 days of the national shut down. In the instance of a minor outbreak in the resort, we have put in place a long list of policies that will be covered in training to prevent further spread.

MEET THE TEAM

Meet your management team + the guys who live in Méribel year-round – if you have any questions about life here in the 3 Vallées they’re your go-to…

Jimmy | General Manager

Tracey | Executive Chef

Rich | Business Dev. Mgr.

Katy | Financial Manager

Emma | Marketing Manager

Mel | Jacks Manager

Oli | Copiña Mbl. Mng.

Alex | Copiña Cvl. Mng.

Tom | Copiña CVL Head Chef

Bex | Hotel Manager

Matt | Jacks Assis. Mng.

Jordan | Admin

Mike | Jacks Supervisor

Pilar | Jacks Chef

Susie | Jacks Chef